Select Page

Experian Credit Dispute

Experian Credit Dispute

Accidents happen. However, when they happen to your credit report, the results are serious. That’s why federal law provides ways for consumers to challenge the information on their credit reports.

This article deals with disputing your Experian credit report. We’ll talk about who the company is and why Experian credit reports matter. We’ll also go over how false information can wind up on your credit report. Finally, we’ll tell you how to dispute your Experian credit report and how to see the process through. 

Who Is Experian?

Experian is a type of company known as a consumer credit reporting agency. They collect information on people and businesses. They then use that information to assign people and businesses a credit score. The company has information on over one billion people and businesses. That includes 235 million US consumers and 25 million US businesses.

The information the company collects goes on to form credit reports. These credit reports include a history of different credit and loan accounts someone has had. It also includes a record of payments on those accounts. Finally, a credit report has information about things like late or missed payments, past bankruptcies, judgements, liens, and more.

Experian is one of the “Big Three” Credit reporting agencies. The other two are Equifax and Transunion. These three companies provide most of the credit and consumer data businesses use to determine loan and credit approval. They also use the information to determine what kind of terms they’ll offer on loans.

Why Do Credit Reports Matter?

Credit reports sound boring. And in fact, they are. However, that doesn’t mean they aren’t important. Your credit report is a history of all the major financial actions you’ve taken. Companies like Experian use this information to generate a credit score.

A credit score is a number that ranges from 300 to 850. The higher your score, the better. This score plays a role in lots of things.

The first, and most obvious thing, is in credit and lending decisions. Banks and lenders use your score to approve or deny your requests. Also, your score shapes the terms you’re offered. If you have a higher score, companies are confident you’ll pay the loan back. That means they’ll offer you a lower interest rate. That can save you thousands of dollars over the course of the loan.

That’s not all. More people and groups are using credit reports to make decisions. Many jobs now use Experian credit reports when they’re looking to fill a position. They use the credit report to see how well you handle money.

Also, landlords use credit reports. The information tells them if you can be trusted to pay rent. It also tells them if you’ve had any kind of legal problems with bills in the past.

As a result, getting the best credit score you can is important. It helps to shape your entire financial life. It can determine where you live, what kind of job you can get, and how much you’ll pay for credit and loans.

False Information on Experian Credit Report

Sometimes false information gets on credit reports. In the modern day, one of the most common sources of false information is identity theft. Someone steals your personal information and uses it to open an account. They don’t pay the bills for the account. The account holder blames you.

That can make it look like you’re bad with money. It lowers your credit score. This makes it harder to get loans and credit. Also, the loans and credit you get have a higher interest rate. That means you’ll pay more for them.

You can also get false information on your credit report from human error. Credit reporting is a complex process. Your creditor or lender needs to track your account. Then they take that information and report it to Experian. Experian takes the information and enters it into your record with them. That’s a lot of steps. And something can go wrong in any of those steps.

Ways to Dispute Experian Credit Report

There are three main ways to dispute your Experian credit report. The first way is to go online. The company has a website where you can tell them what information is wrong. You can upload documents to prove your dispute.

You can also dispute your report by calling on the phone. Their customer service representatives will tell you what information they need to process your dispute. You should make sure to have all your important information on hand if you do this.

Finally, you can dispute Experian credit report through the mail. This option has its own set of advantages and disadvantages. We’ll cover the benefits and drawbacks of each method when we give you the contact information for Experian.

Experian Credit Dispute

Experian Credit Dispute Contact Info

We’ve put together a list of all the contact information you’ll need to dispute your Experian credit report. This information should be used to challenge false and inaccurate items on your credit report. It’s important to note that you can also dispute items on your credit report by contacting your lender or creditor directly.

Some credit reporting cases are complex. For example, identity theft cases can be extremely difficult. That means you may have to contact both Experian as well as the business that submitted the information you’re challenging.

Dispute Experian Report Online

Experian has a place for you to dispute information online. You can find it here. There are some pros and cons to using the online dispute process.

The main benefit of disputing your credit report online is speed. The company will be able to process your request quickly. Online submissions allow them to automate parts of the process. That means you get faster results.

Online disputes are also more convenient. You don’t need to wait for the mail or sit around on the phone. Moreover, you can file a dispute any time of the day, any day of the week. You can even file a dispute from your smartphone or tablet. That kind of flexibility is appealing to many consumers.

However, the online dispute submission isn’t the best option in all cases. You’ll want to make sure you can document everything you did in the process. That means taking and storing lots of screenshots. It also means that you’re more limited in your options. You need to use the forms they provide you. That might not be enough to explain your problem.

Dispute Experian Report Phone

The phone number to get in touch with Experian is 1-866-200-6020. This will let you get a copy of your personal credit report. It will give you access to the dispute system. You can tell an operator about your problem. The customer service agent will tell you what information they need to process your dispute.

If you want to make the process faster, be sure to have the information you need on hand. That includes things like your contact information and other personally identifying information. You should also have the information about the record you’re disputing. That might include the account number, billing address, authorized users, and more. In general, it’s always a better idea to have the information ready and not need it than to need the information and not have it.

The biggest issue with disputing Experian credit report through the phone is that it’s hard to document the process. Some states don’t allow you to record phone conversations without the permission of both parties. Also, you might have to scan and send or mail important documents anyway. That’s why we recommend using the phone dispute option for small things like a false address, or to get more information on what you need to file a proper dispute through the mail or online.

Experian Report Dispute Address

You can dispute your credit report by writing to Experian as well. The address is:


P.O. Box 4500

Allen, TX, 75013

Mail is the best way to file a dispute for many cases. That’s because you can use certified mail. You should always request a return receipt. This will tell you exactly when the company received your dispute.

That’s important information to have. Federal law says that the company must respond to any dispute within 30 days. They need to either verify the information, correct it, or delete it. Certified mail lets you accurately track this timeline. That means you’ll know the latest date you’ll hear a response.

What to Do When You Dispute Experian

You’re not disputing your Experian credit report for fun. You’re doing it to remove false and negative information from your credit report. Therefore, we’ve put together some things you can do to help make your dispute as smooth as possible. Remember, Experian is interested in accuracy. They’re also interested in following the law. The dispute process doesn’t need to be combative. It just has to work.

Keys to Success

Key #1: Save Everything

You should save everything related to your dispute. This will come in handy for several reasons. First, it gives you the documentation you need if there’s a problem later. That can prevent inaccurate information from re-appearing on your report. It can also help you dispute your credit report with other companies.

You should save a copy of everything you send Experian. You should also save any information you get from them. This will help you ensure that Experian complies with federal law. It also prevents mistakes and problems from occurring.

Key #2: Stick to the Facts

Experian doesn’t evaluate your opinions when they’re looking at a dispute request. That means you should keep your letter brief. Don’t embellish or add unnecessary details. For example, if a company said you were more than 30 days late paying a bill, but you were only a week late, then you wouldn’t want to explain to Experian why you were a week late. Instead, you’d just want to state that the bill was paid within 30 days of the due date.

Key #3: Have Evidence

Disputes are most successful when you provide evidence to back them up. That can mean things like court documents or police reports to verify identity theft. The evidence you need depends on what you’re disputing. Make sure to include all of the necessary documents when you file your dispute with Experian. This will help make the process go faster. It will also prevent mistakes that leave negative information on your report.

Check Experian Dispute Status

Once you’ve submitted your dispute, the job isn’t over. You’ll need to follow up to ensure that Experian took the action you wanted. Remember, just because you file a dispute doesn’t mean the company will generate the outcome you want.

Sometimes the company will need more information. Other times, the decision might be delayed while they continue to investigate. Checking the status of the dispute will keep it on your mind. It will also let you act on any information you get back from them as soon as possible.

If your dispute is approved, then make sure that the information is actually removed from your report. If your dispute is denied you have a few options. One of the most useful is a verification of method request.

Verification of Method Request

Federal law also gives you the right to know how a company verified information on your credit report. You can use this information to renew your dispute. It also might become important later if lawyers get involved.

Each dispute case is different. You can contact Experian or a credit repair service for more information on disputing your credit report. You can also find lots of information online.


Your credit is important. It helps determine what doors are and aren’t open to you. Make sure you give yourself as many options as possible. Ensure that your credit score is accurate and get the interest rates and opportunities you deserve. Use the information in this guide to challenge false and negative information on your Experian report and live the life you’ve deserved.